Everything you need to know about how tqbet collects your personal data, where it goes, and how it's kept safe — all in one place. Takes about five minutes to read, and you'll feel a lot better for it.
The core pillars of data protection at tqbet
What you can request as a tqbet user
If you'd like to see what data tqbet holds about you, submit a request to our support team. You'll receive it within 72 hours.
If any of your information is incorrect, you may request a correction. It will be updated after your identity is verified.
After closing your account, you may request deletion of your personal data — beyond what is required by law.
You may request your data in a portable format — submit a request to support and it will be provided as a file.
You may object to the use of your data for specific purposes, and tqbet will act accordingly.
If you have any concerns about data protection, contact tqbet support directly or reach out by email. You will receive a prompt response.
This Privacy Policy applies to the tqbet.run website and mobile app. By using the site or app, you are deemed to have accepted this policy.
Tqbet collects data in three main ways — what you provide directly, what is generated automatically while you use the app or site, and what comes through during payment processing.
| Data Type | What's Included | When it is collected |
|---|---|---|
| Identity information | Full name, date of birth, national ID number | During registration and KYC verification |
| Contact information | Mobile number, email address | At registration |
| Financial Information | Payment method (reference), transaction history | On Deposits & Withdrawals |
| Usage information | Betting history, login times, preferred sports | While Using the Platform |
| Technical information | IP address, device type, browser, operating system | Automatically on every connection |
| Location Data | Approximate country and city (derived from IP) | When accessing the site |
Biometric data (Face ID, fingerprints) is never stored on tqbet's servers — it remains solely on your device and is used by the device itself for login verification.
Tqbet does not collect information without reason. Every piece of data has a specific purpose:
Tqbet stores your data on secure servers protected by multiple layers of security. Physical access to servers is strictly restricted and monitored around the clock.
In the event of a data breach, tqbet will notify affected users within 72 hours and take corrective action.
Tqbet does not sell your data. However, in limited circumstances we work with specific third parties — and only share the minimum information necessary:
Tqbet's agreements with all third-party service providers include data protection obligations. They are not permitted to use your information for their own purposes.
Tqbet does not retain data longer than necessary. Retention periods vary depending on the type of data:
Once the retention period expires, data is permanently deleted or anonymized so that no individual can be identified from it.
Tqbet's website and app use cookies and similar technologies to enhance your experience. Types of cookies and their purposes:
Cookies can be managed through your browser settings. However, disabling essential cookies may prevent the site from functioning properly.
Tqbet is intended for users aged 18 and above only. We do not knowingly collect information from anyone under the age of 18.
Age is verified at registration, and identity is confirmed via ID document during the KYC process. If we suspect that a minor's data has been collected, the account will be closed and the data deleted.
Tqbet servers may be located in multiple countries. Your data may be processed outside of Bangladesh. In such cases:
Contact our support team if you'd like to know more. tqbet is committed to full transparency regarding data transfers.
Tqbet may update this Privacy Policy from time to time — due to changes in legal requirements, the introduction of new services, or security improvements.
For significant changes, you will be notified in advance via your registered email or app notification. Minor updates will be reflected by a revised date at the top of the page.
Continued use of the service after a new policy is published will be considered acceptance of the updated policy. If you do not agree, you may request account closure.
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us:
Data rights requests (access, correction, deletion) are responded to within 72 hours of identity verification. Complex cases may take up to 30 days — you will be informed in advance if that applies.
Most Frequently Asked Questions
Every piece of your data is protected at tqbet. Hundreds of thousands of Bangladeshis already trust us — start today.